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When running an online business, a dropshipping shipping policy is essential. Dropshipping Email Template 1. If you do have a chart and its correct and updated, you could mention in your return policy that you wont accept returns based on wrong sizes. Another mistake we often see dropshippers make is forgetting all about customer service after a sale is closed. 1.4. This should include the basics, such as how long your customers have to request a return or a refund after receiving their order, the acceptable circumstances in which it can be requested, and how to proceed to do so. Having a structured dropshipping return policy that requires minimal effort from the customers side is the best way to succeed in eCommerce! Then, just copy and paste your shipping policy in the designated section. However, informing your customers upfront can make them aware of this before deciding to purchase. Thus, while below are some of the core things you should include in your shipping policy, only you can decide which shipping information is important enough to your customers and store to warrant being in your shipping policy: The time it takes to process and package an order for shipment determines how fast it gets to the customer. How to Give Refunds If You're Using WooCommerce? Before placing an order, some customers will check first if they can return the product for free and get a refund. Start your free trial, then enjoy 3 months of Shopify for $1/month when you sign up for a monthly Basic or Starter plan. Lets help each other to have an awesome dropshipping journey! Trustworthy suppliers and warehouses close to your customers can help you prevent this issue. What if there are multiple items to be returned? 2018-2023 Do Dropshipping. When a customer buys a product from your online store the order is sent to your dropshipping partner (supplier/wholesaler or manufacturer) who prepares the order and ships the items directly to your customer rather than you shipping them yourself. Dropshipping is a fulfillment method. From there, DSers does the rest. Or, go online and check out your competitors policies to understand the points to include. Naturally, the most significant problem here is the loss of profits and the inability to plan your income in advance. An extra tip is to add your shipping policy to Shopifys Legal section. We process all orders placed after 6 PM on the next day as a priority. All Registered. If youre starting a dropshipping business with no money, its easy to find products to sell on AliExpress with zero startup costs. Because youre not carrying or managing any inventory and theres no upfront cost, theres little risk to setting this all up. Dont just disappear after a customer makes a purchase. Notifications are sent out immediately via email after the package is ready for shipment. Add it to your store and test it! AliDropship is a solution for entrepreneurs that want to start a dropshipping business. Make sure to clearly state any additional costs that might be associated with certain options. Also, this drop-shipping theme ensures complete satisfaction and offers a 30-day refund with a simple policy. And if they do agree to this, its because they read it all upfront. Doing that might increase your sales, but it will also increase your return rate. The layout is designed for the online . Hiding shipping costs from the buyer until the end can negatively affect the shopping experience. Ask your suppliers how long it typically takes for them to fulfill and pack orders, as the handling time can differ greatly from a wholesaler to another. DSers will even let you know when a supplier on AliExpress has changed their price or run out of stock and suggest other dropshipping suppliers. In short, yes. Save my name, email, and website in this browser for the next time I comment. How to Create a Shipping Policy for Your Dropshipping Business in 5 Easy Steps Step 1: Figure out the available shipping methods Step 2: Set shipping prices and timelines Step 3: Outline exceptions, refunds, and returns Step 4: Create, then improve your first draft Step 5: Update the policy on your store Dropshipping Shipping Policy Template Native Upsell has a recurring fee of $14.90 per month. Procedure for lost or missing packages, The Do Dropshipping Shipping Policy Template. But, if your supplier and return address are in China, this can be very costly to your customers, making them unlikely to buy from your store again. When you receive an order, you pay for that product at wholesale prices. Remember to draw inspiration from the dropshipping shipping policies of successful online businesses to ensure your shipping policy is all-encompassing. The above is true for most AliExpress suppliers, but most dropshipping suppliers won't cover return costs for defective items because in their minds, they didn't manufacture the products, so they aren't liable for defects. AliExpress is an enormous marketplace, with more than 100 million products available for sale. As soon as the item is returned to your supplier, they will refund you the money. You can specify in your policy that your customers will receive a tracking number by email once the order has been shipped and include a link to the website where they can track their order to limit the number of emails that you receive related to shipping and which would be hard for you to answer. This step is important to cover in detail because its not as simple as taking the images and description of an AliExpress listing and placing it on your website. Why do you need to include a shipping policy when dropshipping? Its still a profitable and popular business model for people who want to make money online. This will help to let your website visitors find the information they are looking for without much effort. You should include expected shipping times for the regions you most often sell to, as MVMT does in the image below. This is especially important in the case of dropshipping businesses as there are usually a lot of websites selling the same products as you. This can be done by being transparent with them in regard to your shipping practices. Start by clarifying how long your store takes to process orders. While operating an online business, acknowledge all your potential clients. Discount On Dropship Stores. Furthermore, will you be accepting returns on items on sale? WooCommerce Dropshipping is designed to make Dropshipping easy and hassle-free. Sex Toys Feather Whip Flirt toys Sexy Whip Policy Knout Novelty Toy for Couple Sex Fun Game BDSM Adult Games Sex Products Tickl. If you are dropshipping with Shopify, setting up a shipping policy is a piece of cake! Keep on reading, and I will show you every bit of information you need to stripe making a shipping policy off of your dropshipping stores to-do list (Including an awesome Do Dropshipping Shipping Policy Template)! This business type doesn't require products in stock. But its also possible to set up shipping options based on regions. It includes details on shipping costs, shipping methods, delivery times, and if applicable, details on import duties & taxes. Who Pays the Return Shipping Fee: the Customer or the Dropshipper? Once you have a distinct niche in mind, its time to start choosing a few products you want to resell on your store. How to create a shipping policy in Shopify? A dropshipping return policy page should be vital to start dropshipping. FREE Shopify Dropshipping Course . Hey! If your fulfillment center is based in the US, you might opt for a free domestic shipping option, and a paid international shipping option. Youll start receiving free tips and resources soon. Luckily, youve found this article, so setting up your shipping policy shouldnt be that hard anymore. Integrate a customer support option after every step in case the client gets stuck. Try Shopify for free, no credit card required. 1.1. Your best bet is to have a Covid-19 shipping policy in place. In my experience, if you can keep your shipping times under 1 month, your customers wont bother you that much as long as you inform and update them accordingly and on time. Then, just copy our Do Dropshipping Shipping Policy Template above and paste it in Shopify. To avoid these return delivery costs altogether, often, dropshippers allow cash or store credit refunds without asking for the product to be returned. #: Delivery times for various shipping regions. As for domestic shipping, clearly state the areas covered by your existing shipping methods to ensure local customers know what to expect. It comes with a 7-day free trial and then a $19/month payment plan. We process all orders within 24 hours of a successful payment. Clothing is definitely the number one niche with the highest return rate 25%, while shoes have a 15% return rate. 57.41 $ 3.07 $. In this case, theres nothing you can do to shorten these delivery times. There are many reasons why a customer can request a return. Step 3: Create Your Legal Policies. Dropship Products with your own Branding with fast shipping Why Consider Drop shipping with AliExpress Dropshipping with AliExpress allows your shop to earn profit by selling low priced items compared to other online shopping channels. If youre working exclusively with one supplier, and you dont mind website visitors seeing it, you could place the return address on the return policy page itself. Shopify has a free policy generator to help you with that. NicheDropshipping has an established return and refund policy that you can work around while dropshipping products from China. How much does it cost to dropship on AliExpress? If youre selling dropshipping products like shoes, clothing, accessories, or jewelry, always place a sizing table in your product description listings. One way wed recommend selling AliExpress dropshipping products on Amazon is: Once you set up DSers, you can also create Amazon listings out of existing products in your store or create offers for existing Amazon products if youre already selling on the platform. With tables, comparisons are easier, making decision-making easier. Dropshipping is a business model where you dont have your own stock, which typically causes longer shipping times. Alternatively, you can use DSers, which can handle all of this on your behalf, making it easier for you to purchase orders on AliExpress and watch for product price changes. While starting a dropshipping business is a great way to launch an ecommerce business from scratch, digging deep through the web to find a reliable supplier can be tough. Dropshipping Policy Examples and Template, Writing a Shipping Policy for Your Dropshipping Website. To understand how to create your own dropshipping shipping policy, you must first understand what a shipping policy is. Another reason customers might submit a refund request is the long shipping and delivery times. This helps automate importing new products as you look for items your customers will love. This can be overwhelming and may lead to headaches if you dont select a high quality product from a reliable supplier. Tell people the measurements of your sizes in inches and centimeters to satisfy customers worldwide. Dropshipping Policy Examples and Template Writing a Shipping Policy for Your Dropshipping Website PRO TIP: Save time & money with the complete compliance bundle trusted by over 100,000 businesses and create essential legal policies personalized to your needs in minutes. How does it work? If you dont have a professional email address yet, then you can check out this article here to learn how to get one for free. 3. Since the supplier is typically the one shipping out the product, they should also have a return and refund policy that covers damaged products. Prepare the questions youll ask suppliers. We will offer full refunds for this, excluding the shipment cost. We are not responsible for these charges. Considering that dropshippers typically dont hold any inventory, dropshipping returns are sent back to your suppliers address or warehouse. Have a structured and clearly outlined return process thats understandable, straightforward, and easy to follow. To avoid that, you could try one of these two things: Your first option to keep your customer loyalty and integrity as a dropshipping store is to send the product back for free. PRO TIP: Save time & money with the complete compliance bundle trusted by over 150,000 businesses and create essential legal policies personalized to your needs in minutes. 14 Years Old Domain\\$1,341 Domain Value\\Auto Order Fulfill\\301,000 USA searches"women boots" 301,000 USA searches - - Two words domain - - Estimated Value $1,341 - - Automatic Order Fulfill - - No Maintenance RequiredDropship Business :Order: Your customers place orders from your online store. Check It Now ( Ashade ) 3). You should include a link to your detailed return policy for transparency. You could even offer them same-day deliveries while stating the costs involved. Free shipping. So, if an item doesnt come as described or arrives damaged, its often your legal obligation to accept a return request. This excludes all weekends and any major holidays. With an AliExpress dropshipping business, your competitive advantage wont be your price or unique proprietary products. For domestic buyers, having multiple shipment options can work for you. Letting your clients know about this reassures them, even when orders take a bit longer to arrive. The online stores business name is the one that will appear on the invoice, not the suppliers. Summarize your return and refund policy in your shipping policy to make it easier for your customers to decide if they wish to shop with you or not. If you do, you will have to confirm with your suppliers that the carriers that they use can ship worldwide and determine if some countries are excluded. Like any other eCommerce store, your shipping policy is a section on your website that contains information in regards to delivery methods, costs, and timeframes. Is it the customer (not recommended)? Shipping is increasingly complex when running a dropshipping business. Order urgencies differ from buyer to buyer, and if your store offers different shipping options, state that on the policy and include any additional cost related to each shipping option. It is ideal for: Managing a dropshipping store. Dropshipping for Beginners: What Is It & How to Start Today? So, thats something to keep in mind if youre dropshipping with no money. WooCommerce Dropshipping is a powerful store management tool for dropshipping stores. Or, maybe give Spocket a try since its full of US and EU suppliers. While AliExpress may position itself as an online retailer, most sellers on AliExpress understand that a large number of their customers are resellers and are much more interested in dropshipping. Even though all your instincts scream that thats a bad idea, its the best way to avoid return requests and refunds. Amazon dropshipping is a business model that allows businesses and entrepreneurs to sell products with very little overhead. A dropshipping shipping policy is a panoptic document. The DSers app does the work for you, you just need to browse and click. High-quality product photos where potential customers can see precisely what theyre buying are vital to your success. The shipping methods and delivery times per region are represented by the following table: Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving. If after 14 business days you do not have your products, kindly email us for more assistance.. That can be a common concern, especially for dropshippers who sell clothing or jewelry. Start a free trial and enjoy 3 months of Shopify for $1/month on select plans. Yes! Thats not the most useful option when dropshipping with AliExpress since the buyer will typically unpack and open the package, which means theyll break the seals. We participate in programs from Shopify, CJ, Bluehost, Clickbank, and other sites. Ive found most of the suppliers on AliExpress use WeChat or WhatsApp. Finding US dropshipping and Print on Demand Suppliers is hard work. This approach is not only easier, it saves you a lot of timeyour most valuable resource. What you will want to do before you even start thinking about drafting a policy is reviewing your various suppliers shipping policies as they can vary significantly and take them all into account when writing yours. A dropshipping return policy is a written rulebook where the retailer or store owner explicitly informs their customers of the conditions under which its possible to request a return and refund and the specific steps of the return process. Providing this information in an easy-to-navigate manner I suggest using a table ensures your customers know what to expect. Make sure to clearly state any additional costs that might be associated with certain options. Absolutely! If you have any questions about shipping policies or dropshipping in general, feel free to contact me or drop a comment below. Items are so cheap on AliExpress because all merchants selling on AliExpress source merchandise from Chinese manufacturers. In this video, we'll be walking you through everything you need to know about setting the right shipping, return, and payment policies when dropshipping from. A well-written return and refund policy can help you create trust, loyalty and boost your customer service game. Why Do You Need to Have a Dropshipping Return Policy Set Up? The best part about AliExpress dropshipping is that it allows store owners to quickly test and validate product ideas. You, as an eCommerce store, should have your separate dropshipping return policy. Ensuring that your drop shipping policy has a section outlining the various mediums through which customers can reach you can give them more confidence as they shop with you. Build your store 2. Free and low-price shipping is increasingly being seen by customers as the standard norm of online shopping, rather than the generous luxury it once was. If its indeed lost, you should state that your customer can get a free replacement or a refund. If you offer free shipping and you shouldadvertise it widely on your store and ensure you declare any other cost associated with it, like customs fees for international shipments. What Are the Most Important Things to Include in Your Dropshipping Return Policy? What Is a Good Dropshipping Return Policy Template? Marketing is how you help customers find, evaluate, and buy your productits meant to improve a customers experience with your store, in addition to driving revenue. If youre lucky enough to find a supplier that accepts free returns from your customers countries, keep them, and youre good to go! If your customer is simply not happy with the product, its usually a matter of expectationswhat they received wasnt what they expected. Then, give them the correct return address. Often, primarily if youre dropshipping with AliExpress suppliers, you might have the problem of long delivery. If a customer wants to return a low-ticket and cheap item, where shipping probably costs more than the item itself, its a good idea to allow them to keep the old product and offer them a refund or a new product. You can create a shipping policy by setting up a new page on your online store. Flat rate shipping is usually more attractive for online shoppers than costs that are calculated at checkout and can come as a surprise. Each supplier will have (or should have) their own return and refund policy. Here, briefly mention the key points of your return and refund policy. Dropshipping with Aliexpress is an excellent way to start an ecommerce business without worrying about inventory or shipping. Most of the time, you will be dealing with multiple suppliers that each have their own policies, practices, and shipping costs. A shipping policy should be concise but thorough by highlighting essential shipping information that your customers should be aware of. Its important to make buyers aware of issues that might affect order processing and shipment. Or only on full-priced products? Disclaimer: The Do Dropshipping Shipping Policy Template is no legal advice. Shopify Theme Shipping Policy Template Samples. Also, your customers in the US have the Federal Trade Commission (FTC) protecting them as buyers. Your customers may be willing to wait longer for the lower prices that you offer this is often, after all, what differentiates a dropshipping business from a more traditional online retailer that holds inventory. Most online buyers are likely to complete an order from stores that offer free shipping. The item must be returned to us in the original packaging, unopened, and unused. It is one of a dropshipping store's standard pages and contains a set of rules that determine the "when & how" of returns on your store. For example, you could give a disclaimer stating your reservations on shipping products to a post office. 14 Questions to Ask Dropshipping Suppliers (Dont Skip This), Dropshipping With AliExpress: Deal With Long Shipping Times, How to Get Custom Packaging on AliExpress (For Dropshipping), The 15 Best White Label Dropshipping Suppliers in 2023, BigCommerce Dropshipping: A Beginners Guide for 2023, 12 Pinterest Account Examples For Ecommerce Stores (2023), 23 Most Successful Shopify Dropshipping Store Examples | Inspiration, The 17 Best Winning Dropshipping Product Research Tools, Unique Dropshipping Store: 11 Amazing Tips to Create One. The big difference is that theres more competition than in previous years. A dropshipping shipping policy is a page on your store that informs your customer about shipping methods, shipping costs, and delivery times. What are some of the best AliExpress dropshipping products? Another option is to change your suppliers and look for ones that are closer to your customers. How to Create a Dropshipping Return Policy in Shopify? Simply navigate to Online Store -> Pages, and click on Add Page. Returns and Refunds. For faulty goods, please send us a picture via email (insert email). Your competitive advantage will be reaching and serving your customers faster and better than your current competitionin other words, marketing, operations, and support are how you win. Most of the time, you cant do anything about it. Install our top-rated dropshipping app to your e-commerce site and get access to US Suppliers, AliExpress vendors, and the best dropshipping and custom products. Over 10 years of experience in foreign tradeHelped 2k+ customers improve their dropshipping business. A commerce solution for growing digital brands, The composable stack for enterprise retail. If you provide multiple shipping options, provide a chart that lists out all of those options. EMart Pro is a lightweight and fast multipurpose theme that offers premade templates for a quick store launch and all key features. And this is something that you have to read to match yours accordingly. In this article, I will explain what a shipping policy is, why it is essential for your dropshipping store, and give you a dropshipping shipping policy template so that you can easily create one yourself! In case of any delays experienced on our end, will be communicated via email. Here are some of the shipping options available: 3: International shipping costs and estimates. Drafting a dropshipping return policy thats fair to your customers yet still doesnt kill your dropshipping business can seem like a challenging task if youve never done it before. So, go ahead and tell your customers all about your shipping options! Step 1: Log In. Now that you have chosen your products and found a supplier, it's time to set up your storefront where customers will make their purchases. Setting up your AliExpress dropshipping store. This helps customers decide whether to proceed with a purchase. We can contact the shipping company to investigate the issue. For most international shipments, additional fees like customs will apply. Selling dropshipping products with high return rates can negatively affect any business. Usually, a 14-day money-back guarantee with no questions asked is the norm in Europe. According to a Statista report, clothing and shoes have the highest return rate. 3. This lets you sell more, and work less! And if it doesnt work out, you can simply remove the item and start testing something else. So, let your customers see all those happy customers and reap the benefits of user-generated content. They also have a Buyer Protection, which guarantees 60 days (for some countries 90 days) in which the buyer can ask for a refund. You can start your AliExpress dropshipping business as well using affiliate programs (AliExpress Portal or Admitad). Use it to create yours, but ensure you customize it based on your unique shipping practices and options. If you dont know where to start, start with the product categories AliExpress has and begin listing options based on what interests you the most or what youd feel the most confident selling. However, if youre working with multiple suppliers, simply have an email where customers can request a refund and get in touch with you. You can always give your shoppers alternative 3rd party shipping methods for regions you dont cover. To get the latest news and latest updates from us. This template is intended to be used as a general structure to help merchants set up their shipping policy. Here are some of the main ones: One of the most common reasons an online store has a high rate of returns is that the customers receive a different product than what they expected usually, in a negative connotation. So, to not miss out on any sales, you should make a separate page for Returns and Refunds, as Spigen does here: But, to make your conditions extra clear and more easily findable to your customers, you should display the most important part of your return and refund policy in your shipping policy as well.